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Quality Assurance

Semefab will ensure that its Quality Management System meets the requirements of BS EN ISO 9001:2008 Quality management systems - Requirements.

Semefab will strive to make continual improvements in product quality, operational effectiveness and financial performance.

Semefab will endeavour to achieve total customer satisfaction, and to meet the needs of its interested parties.

Semefab recognises that people are the most important resource in the organisation and will invest in the development of its employees to maximise their contribution to the organisation.

Semefab will work with its suppliers and partners to fully utilise their potential to contribute to the organisation.

Quality Objectives

Key Performance Indicators include: -

• Customer Satisfaction
• Operational Efficiency & Productivity
• Product Quality
• Sales and Profit
• Quality Review
• Monthly Management Review and Improvement Meetings
• Internal and external Customer Audits
• 5Why 8D root cause analysis
• Phased product Release/ Transfer of Customer Requirements

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